|
|
|
|
|
Support Echoes
 |
|
|
|
Billing
Problem or
Log-in Trouble?
Customer support
800-893-8871
310-827-9939
Forgot
Your Password?
Need the
free
RealAudio plug-in?
Contact Real.com
Other questions?
OnLine FAQ
OnLine Technical FAQ
Echoes
Broadcast FAQ
Contact
Echoes |
Frequently
Asked Questions
E-mail: echoes@echoes.org
Post: Echoes, P.O.
Box 256, Chester Springs, PA 19425
I'd like
to hear Echoes on my local station, but they are not airing it.
What can I do?
You can
write to or call the Program Director at your local public radio
station(s). Sometimes, when enough listeners enquire, they might
consider it. Being a member (donor) of the station helps, too.
Check out PRI's
Station Locator to find an affilate near you.
Echoes
isn't carried by my local station, or I can't listen at the time
my station carries it. Can I listen to Echoes on the internet?
Yes! You
can subscribe to Echoes On-Line and
hear hours and hours of Echoes programs, Living Room Concerts
and special features from our archive, any time you want.
In addition, many stations simulcast their signals on the internet,
so you can listen to the program via your local
public radio station. If you live within the range of a public
radio station that airs Echoes, we hope you'll continue to tune
in there for Echoes, and to support your local station.
I would
like a copy of the Echoes program I heard. Can I get a tape of
the show?
No, because
of copyright laws, we cannot sell copies of other peoples' music
by including them on tapes of the show. However, if you would
like to listen again to recent Echoes programs, you can subscribe
to Echoes On-Line.
It's our online subscription service that offers on-demand listening
to recent Echoes programs, special collections of Echoes interview
features and Living Room Concerts and more.
Many of
the CDs we play are available from Amazon.com
and you can buy downloads of individual songs from iTunes. You
can find convenient links directly to the CDs by browsing our
playlists, or the Echoes staff has
made some recommendations to get you
started.
When you buy from Amazon or iTunes by linking through Echoes,
we receive a portion of the sale. All proceeds from these sales
go toward the production of the non-commercial Echoes program,
allowing us to continue bringing the program to you on public
radio and the internet. We rely on these revenues, so whenever
possible, please use the links provided on this site, it helps
our non-profit organization to survive.
We have
collected some of our favorite live performances on CDs called
"The Echoes Living Room Concerts". Each of these CDs
is like having an hour of Echoes to enjoy any time. There are
eight volumes available (volumes 1-5 have sold-out). Find
out more by clicking here.
I would
like to order a CD I heard, how can I do that?
The Echodisc
playlists have "buy" buttons
for most of the CDs we play on the show. These buttons will direct
you to the specific CD in the Amazon.com on-line catalog. There
you can hear soundclips, read reviews of the CD, and more.
Many of the tracks also have "buy" buttons for iTunes.
These buttons will direct you to the specific song in the iTunes
music store, where you can hear a sample and buy a download.
Or you
can browse through our lists of recommended
CDs.
All Amazon.com
and iTunes sales that result from links from our site pay us
a percentage, which in turn support the production of ECHOES
for public radio. Thank you in advance for your order!
How do
I find out what I heard on Echoes?
Echoes
playlists are archived
on this web site. The playlists are arranged by the way we produce Echoes: a two-hour
program each night, Monday through Friday.
Each two-hour program has an I.D. number consisting of
a number and a letter, e.g. 5-10B. So no matter when your
station airs Echoes, you can identify the segment you heard.
This number is announced several times during the program; your
local station may also be able to provide it.
Why aren't
all the CDs you play on Echoes available for purchase through
Amazon?
Some of
the CDs we play are hard-to-find, some are
out-of-print. Sometimes, musicians give us CDs to play on
Echoes that are not yet commercially available. We have chosen
to let our listeners hear this music, even if it is not for sale.
Sometimes,
musicians or smaller labels from overseas cannot easily list
their CDs in Amazon.com. CDBaby is a mail-order CD website that carries many of these artists, and by linking to them through the Echoes website, we'll receive a donation from those sales that will help support Echoes.
Are there
sound clips of the CDs so I can make sure this is the CD I like?
There are
sound clips for many of the CDs available at Amazon.com.
We apologize if the CD entry you are interested in does not feature
this, but we are not sure what determines when sound clips are
available are when they are not.
In the iTunes store, when you double click on the song title
(not on the "buy song" button), you can hear a free
excerpt of the song.
Shop at the iTunes Music Store.
I'm a
musician, and I'd like you to consider playing my music on Echoes.
How do I get you to listen to it?
Artists
and music are the lifeblood of ECHOES and we are always seeking
out new material. We welcome your submissions to ECHOES. We request
that you follow these guidelines.
- We only
accept material on Compact Disc. We do not play cassettes, DATs,
Mini-discs or MP3 files on Echoes.
- We rarely
play self-produced CDRs. We encourage artists to have their music
in a finished and commercially-available format before submitting
it to Echoes for airplay. It benefits both the listener and the
musician if the music is available for purchase if it attracts
the attention of Echoes fans. We also encourage musicians to
have their CDs available at Amazon.com and iTunes. To reduce
confusion, we direct listeners only to those sites for on-line
purchases. However, we are aware that CDRs are becoming common
final products, so if that is indeed the ultimate format in which
your music will exist, feel free to send it to us. Additionally,
if you have an advance CDR that accurately represents your upcoming
release, it is often advantageous for us to have your material
ahead of time. Please clearly mark the official release date
on your advance copies.
- We generally
can not review material that is only downloadable from a website.
- Keep in
mind that not all music is appropriate for ECHOES. You may have
created a masterpiece, but it may not fit with the ECHOES sound
or mission. Don't take it personally. We receive nearly 3000 submissions
each year, and can only play a small percentage of them.
- You may
call about the disposition of your material. John takes tracking
calls every Thursday, 12 Noon-4pm ET at 610-827-9600. Our daily
playlists are available through
this website. If your recording doesn't appear there, chances
are it is not being played, for whatever reason.
- We generally
only provide links to Amazon.com and CDBaby entries for CDs we are currently
playing, or that have been included on one of our recommended
lists, and i-Tunes for sales of individual tracks.
We apologize if this excludes your work, but we cannot possibly
include every CD on our site. And we have noticed some alternate
links creating listener confusion about who they were ordering
from, so we apologize, but we cannot direct listeners to your
own home page, or to alternate on-line retailers.
- Send all
materials, with contact name, address, phone, and/or e-mail
to:
ECHOES
P.O. Box 256
Chester Springs, PA 19425
- Echoes
cannot return any material that is submitted.
- Do NOT
send us soundfiles attached to e-mail messages. We will NOT listen
to these files, and we will be really ticked-off.... really....
I'm not kidding...
But wait! Your schedule says Monday through Friday but I hear Echoes on the weekend.
Yes, some stations air Echoes on the weekend. Most of them air our Monday program first, followed by Tuesday, etc., depending upon how many hours of Echoes they carry each week. If those playlists don't match up to what you think you heard, contact your local station and ask which days of Echoes they carry.
|